Return Policy


At SEN, your satisfaction is our top priority. We want you to love your socks as much as we do! Here's what you need to know about our return policy:


 Returns

  •  We accept returns within 30 days of delivery.
  •  Products must be unopened, unused, and in original packaging.
  • Contact us at shopbysen@gmail.com with your order number to initiate a return.

What Can Be Returned?

  • All regular-priced items in original condition.
  • Defective or damaged items (for replacement only).

 What Can't Be Returned?

  • Opened or used items.
  • Sale or clearance items.

 Refunds

  •  Once we receive and approve your return, we'll process your refund.
  •  Refunds are credited to your original payment method within 5-7 business days.

 Exchanges

  • We only offer exchanges for defective or damaged items.
  • Contact us at shopbysen@gmail.com for exchange requests.

Shipping

  • Customers are responsible for return shipping costs, unless the item was damaged or incorrect.
  • We recommend using a trackable shipping service or purchasing shipping insurance.

 Questions?

If you have any questions about returns or exchanges, please don't hesitate to contact us at shopbysen@gmail.com. We're here to help ensure you have a great experience with SEN!